Moving from Gmail

Switching to a new email address can feel a bit overwhelming. With HEY, you can set it so emails sent to your Gmail address are automatically forwarded to your HEY account. So when someone emails you at youraddress@gmail.com, you'll see it in your HEY Imbox.

This way, you’ll never need to tell people to update your email address in their contacts and never miss an email someone sends to your old Gmail address. Over time, people can transition into emailing you at your new @hey.com address, but there’s no rush.

Here’s how to get that set up:

  1. Log into HEY using a web browser at: https://app.hey.com/sign_in
  2. Click your avatar located on the top-right corner
  3. Select your Hey account

Screenshot of an arrow pointing to the hey.com account on the Accounts & settings page

  1. Click Forwarding & Sending 

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  1. Click Connect an address 

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  1. Enter your Gmail address and click Continue

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  1. Head to your Forwarding and POP/IMAP settings in your Gmail account
  2. Add your HEY email address

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  1. Head to your HEY Imbox and open the verification email sent from Gmail
  2. Click the link in that verification email to confirm you own the HEY address

Screenshot of an email notification sent from Gmail with an arrow pointing to the verification link

  1. Head back over to your Gmail’s forwarding settings
  2. Switch to the Forward a copy of incoming mail to option

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  1. Click the Save Changes button at the bottom of that page
  2. Head back to HEY and click the OK, I've set up forwarding on Gmail button

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  1. If you'd like to send emails in HEY using your Gmail address, click Sign in to Google button on the next page

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  1. Select the two checkboxes for what HEY can access and then Continue

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That's it! Now any emails sent to your old Gmail address will come right into HEY as well. And you’ll be able to switch which email address you’re sending from by tapping on the “From” field when you write an email in HEY.

🔗 Have a non-Gmail address you'd like to send from? Head to this link to learn how!

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