Bundle Emails
It’s frustrating when a service floods your email with notifications. With HEY, you can bundle any sender’s emails together. No matter how many emails they send you, they’ll only take up a single row in your Imbox or Paper Trail.
Can I bundle anywhere in HEY?
You can bundle anyone, but bundles are an Imbox- and Paper Trail-only feature. The Feed doesn’t offer bundling.
Does this apply to services as well?
Yes. People, services, bots, whatever. Get a lot of emails from Basecamp? Bundle them. GitHub? Bundle them. Any sender can be bundled into a single row so they never overwhelm your Imbox.
How do I turn on bundling for a contact?
Go to the contact’s page and select the “Delivering to…” menu under the contact’s name. Next, select Imbox. Then, at the bottom of the menu, select the “Bundled up” button.
How do I just see new emails in a bundle?
If there are new emails in a bundle, clicking the bundle will show all the new emails on a single page. If there aren’t any new emails in the bundle, you’ll go straight to the contact page showing all emails sent by that contact.
Can I bundle multiple senders into a single line?
Not yet. Maybe eventually.
Can I bundle emails based on subject?
Bundling is only available by individual sender.
Why are some notifications for bundled emails set to deliver to the Paper Trail landing in my Imbox?
Email notifications from services and apps (like Basecamp, Github, etc...) will land in the Imbox instead of the Paper Trail when there are replies to a previous notification in the email Bundles. Since the emails are formatted as replies and HEY does not want you to miss any replies, they'll automatically get sent to the Imbox.
We recommend setting those contacts to be Bundled and going to the Imbox by default. If you get a ton of them like we do, flipping on the recycling option helps to keep things clean.