Paper Trail

Keep receipts, order confirmations, and other transactional emails out of your Imbox. Move them to Paper Trail, where they’re easy to find when you need them.

On this page:

Sending a contact to Paper Trail
Moving a contact out of Paper Trail
Moving a single email

Press 3 or open the HEY menu and select Paper Trail to view your emails.

Screenshot of HEY menu open with numbered red boxes highlighting the HEY menu button (1) and the Paper Trail option (2).

A contact’s Recycling settings still apply when their emails are moved to Paper Trail. Moving emails there won’t prevent them from being recycled.

Sending a contact to Paper Trail

Set all emails from a contact to go to Paper Trail automatically.

Open the HEY menu and select Contacts
Select the contact
Click Delivering to beneath their name
Select Paper Trail

Screenshot of a contact page with “Delivering to Paper Trail” highlighted by a red box and its menu open, showing Paper Trail selected alongside Imbox, The Feed, and Screened Out.

Moving a contact out of Paper Trail

Change where a contact’s emails go from Paper Trail to the Imbox or The Feed.

Open the HEY menu and select Contacts
Select the contact
Click Delivering to beneath their name
Select Imbox or The Feed

Screenshot of a contact page with “Delivering to The Feed” highlighted by a red box and its menu open, showing The Feed selected alongside Imbox, Paper Trail, and Screened Out.

All existing emails from that contact move to the new destination and future emails arrive there too.

Moving a single email

Move an individual email to Paper Trail without changing where future emails from that sender go.

Click the sender’s avatar at the beginning of the email’s row
Select Move to Paper Trail

Screenshot of Imbox with one email selected and numbered red boxes highlighting the sender’s avatar (1) and “Move to Paper Trail” in the action menu (2).