Forwarding into HEY from other email addresses

Here's how to set up sending email from an external address:

  1. Inside your HEY account, click your Avatar in the top right corner
  2. Click the account/address you'll be forwarding to

Screenshot of an arrow pointing to the hey.com account on the Accounts & settings page

  1. Click Forwarding & Sending 

Screenshot of an arrow pointing to the Forwarding & Sending option.

  1. Click the + Connect an Address button and follow the directions to set up forwarding and sending from your external address

Screenshot of an arrow pointing to the +Connect an address button.

Gmail/Google accounts

After you set up forwarding in HEY, you'll need to head over to your Gmail settings and select the Forward a copy of incoming mail to option.

  1. Log into your Gmail/Google account
  2. Click the gear icon above your Mailbox
  3. Click See all settings
  4. Click Forwarding and POP/IMAP
  5. Click Forward a copy of incoming mail to

Screenshot of the Forwarding options in the Gmail settings page with an arrow pointing to the selected 'Forward a copy...' option.

🔗 Making the switch to HEY from Gmail? Read our guide here.

iCloud/Apple accounts

Similar to Gmail/Google, you'll need to head to your iCloud settings and enable forwarding to your HEY account.

  1. Log into your iCloud Mail
  2. Click the gear icon above your Mailboxes menu and select Settings
  3. Click Mail Forwarding
  4. Enter in your HEY email address

In HEY Forwarding settings, make sure you add all three Apple aliases For iCloud:

  • [youraddress]@icloud.com
  • [youraddress]@me.com
  • [youraddress]@mac.com

Replying to forwarded emails

When replying to emails forwarded in from an external address, you can choose to reply from your HEY address, or any address you've set up to send-as an outside address with SMTP.

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